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Company Overview

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a financial services company and digital platform that provides responsible consumer credit to hardworking people in the United States. Using A.I.-driven models that are built on years of proprietary customer insights and billions of unique data points, we have extended millions of loans and billions of dollars in affordable credit to consumers, the majority of whom live in low-and moderate-income communities. Since about half of our new customers come to Oportun without a FICO score, we play a key role in the communities we serve by being able to offer them an affordable and credit-building alternative to payday and auto title lenders. In recognition of our responsibly designed products which help consumers build their credit history, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

With headquarters in California and a remote-first corporate culture, our 3,000+ team members work in Oportun locations and remotely throughout the United States, Mexico, and India.  Our global operations include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate, technology, and retail operations.

We feel privileged to have been named a “Top Workplace” by the Bay Area News Group for three years running, one of Fast Company’s Most Innovative Companies in the World for 2020 and recognized as a TIME Magazine 2018 Genius Company for our impact in helping to reinvent the future of lending. For the last three consecutive years, we have been titled Top Workplace by the Bay Area News Group.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups and our Diversity, Equity, Inclusion and Belonging Council.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, caste, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

We encourage you to apply for this position even if you do not match all the qualifications listed for this position. At Oportun, we will consider all experience on a candidate’s application, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

We will also consider those with criminal histories consistent with the requirements of applicable laws in the locations where the role will be based such as the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance when hiring for roles in those cities.

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application process. Applicants in need of special assistance or accommodation during the application or interview process or in accessing our website may contact us by sending an email to talent@oportun.com. Please include your name and preferred method of contact in your email. Please also note that this email address is for requests for assistance only and not for the submission of applications or resumes, which will not be considered through this channel.

Department Overview

ABOUT TECHNOLOGY @ OPORTUN

Artificial Intelligence and a digital platform are essential to our ability to fulfill Oportun’s financially inclusive mission. The Technology team @ Oportun is dedicated to this mission which we enable by creating, delivering, and maintaining elegant, intuitive, and performant systems to support the needs of our customers and business partners.

Overview

Cloud Infrastructure is forming its first SRE team to partner with engineering in making reliability a first-class concern throughout the software development lifecyle. To carry out this vision, we need engineers who are as much dev as ops, as confident in Terraform as in Kotlin, and as calm leading an incident response as drafting a network diagram. You'll advocate for better testing and faster, safer releases. You'll help define and defend SLOs, and in their defense pioneer the smoothest developer experience imaginable, ensuring the right way is always the easy way. You'll passionately automate away human error and toil wherever you find it, while leaving maximum room for human creativity and craft.

Qualifications

  • Experience with the following AWS Services: S3, EC2, Route53, ELB, IAM, KMS, VPC, etc - 5+ years
  • Experience with Docker and Kubernetes 2+ years
  • Proven track record of building and supporting complex distributed systems – 8+ years
  • Experience both supporting and implementing CI/CD solutions – 5+ years
  • Deep experience using IaC toolsets (Ansible, Terraform) – 5+ years
  • Advanced proficiency in at least one of Java, Kotlin, Python, or Go – 5+ years

#LI-NT1

#LI-Remote

#IND

Responsibilities

  • You're a software engineer with strong opinions about clean code.
  • You're confident building out large-scale services on AWS, keeping your Terraform/CloudFormation/Ansible as clean as your Java/Python/Go.
  • You think about distributed systems holisticly, from instance size to transport protocol to concurrency paradigms.
  • You've read the Google SRE books (https://sre.google/books/), and look forward to applying the principles of SRE in varying circumstances.
  • You've helped design a CI/CD flow in the past.
  • You’re an excellent listener, ready to dialog with your customer to distill their true needs.
  • You love finding simple solutions to complex problems, but also know when complexity is warranted and how to isolate it.
  • You enjoy the challenge of educating others and persuading them to adopt better tools and processes.
  • You’re able to own complicated and ambiguous projects, leading cross-team efforts from inception to successful completion.
  • You know all about metrics, logs, and traces, and when to use which to get the best bang for your buck.
  • You're a heavy hitter who can work independently, but also enjoy coaching others on building reliable software.
  • You believe in building a strong team culture of mutual respect, personal accountability, and collaboration.