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Software Engineer

The Software Engineer on the Customer Financial Services team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications, and diagnostics — all with the most advanced technologies, tools, software engineering methodologies, and the collaboration of internal and external partners.

Join us as a Software Engineer on our Customer Financial Services team in India to do the best work of your career and make a profound social impact.

What you’ll achieve
As a Software Engineer, you will enable clients to maximize returns on IT investments, drive efficiencies and reduce cost. You will play a meaningful role in assisting our internal customers with automation project requests.

You will:

  • Provides expertise to ensure holistic support, proactive monitoring, and overall health of Automation projects.

  • Communicate within functional teams to provide problem resolution updates.

  • Responsible for the development and implementation of Automation enhancements and/or changes.

  • Reviews and analyses automation code which could include updates to Business Requirements documentation.

  • Responsible for Automation Licenses/RUI/VM allocation and tracking, Business communication regarding IT patching or downtime, and application monitoring and reporting.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 3 to 5 years of experience in a customer-facing role

  • Experience working in Automation Tools like Uipath, Automation Anywhere, Blue Prism, and Selenium, etc.

  • Solid understanding of appropriate technology solutions and protocols.

  • Good customer focus, highly developed phone/email etiquette, and a strong work ethic.

  • Excellent communications skills and capability to work under stress with calmness and composure.

  • Strong problem-solving and troubleshooting skills using operational and diagnostic procedures.

  • Ability to take on shift work, and on-call responsibilities which could include weekends or Holidays.

Desirable Requirements

  • Bachelor’s degree, or equivalent experience

  • Experience working with SQL, python, SharePoint, and Power BI (to include power query)

  • Professional experience in a customer-facing role (logistic, finance, customer service, or administration)

  • Experience working with sales and external customers or in support of different business units and geographies

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself, and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI, and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 03 January 2022

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.