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Senior IT Service Transition Analyst

TransUnion LLC

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What We'll Bring:

Do you enjoy being surrounded and collaborating with like-minded and talented people who have a passion to innovate? TransUnion provides innovative solutions that help ordinary people and businesses create economic opportunity and personal empowerment for hundreds of millions of people in more than 30 countries. So if you want to join a growing, inspiring and forward thinking business, come, join your new team here at TransUnion Lithuania!

What You'll Bring:

  • Excellent communication skills both verbal and written (in English);

  • Experience in a fast-paced operations environment working within an ITIL framework with a solid understanding of Change Management principles.

  • Strong analytical capabilities, highly organised and excellent relationship management skills including the ability to assess change approvals and question appropriately if necessary

  • Energetic and proactive with a "can-do" attitude

  • Experience of ITSM tool sets, preferably BMC Remedy

  • Proven ability to engage and partner with senior stakeholders across any number of business functions

  • Rational & calm under pressure

  • Willingness to partake in cross training on other ITSM disciplines

Impact You'll Make:

  • Day to day management of Change requests by ensuring Change raisers adhere to quality standards with the IT Service Management toolset

  • Production of Change Approval Board (CAB) and Forward Schedule of Change (FSC) reports and minutes

  • Ensure all audit and compliance requirements are met by the IT Change Management process

  • Providing cover for the IT Service Transition manager when required

The role is part of the IT Service Transition Team and is responsible for supporting the IT Service Transition Manager in the running of the IT Change Management process plus associated processes (Acceptance Into Service, and Removal From Service)

What You'll Get:

  • Experienced and highly motivated team

  • Health insurance package

  • Business/Individual performance-based annual bonuses

  • Financial rewards for Azure/AWS certifications

  • Well defined career growth path using a matrix of skills needed to move on to the next level

  • Dedicated training budget for professional improvement

  • Linux Academy, Ministry of Testing, LinkedIn learning zone memberships

  • Modern 2500 square meter office in Zalgiris arena with free parking

  • Free of charge entry to Zalgiris LKL and Euroleague basketball games in VIP Zalgiris box

  • Regular team events such as team buildings, summer/winter parties, sports & retreats

  • Opportunity to participate in TransUnion Share purchase plan

  • Flexible working and work-life balance

  • The salary range for this position is 1700 – 2150 EUR/mon. gross, depending upon experience.

About TransUnion:

TransUnion is a global information and insights company which provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people in more than 30 countries. We call this Information for Good®.

Find out more about our office life

https://www.facebook.com/TransUnionLithuania/

https://www.instagram.com/transunion.lithuania/

https://www.linkedin.com/showcase/transunion-lithuania/

TransUnion is a leading credit reference agency and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a wide variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

Wellbeing

At TransUnion we’re proud to be recognized as a great place to work for our dedication to creating a culture where associates are included, valued and embraced for who they are. We’re also committed to supporting physical, mental and financial fitness with a series of events and activities.

Remote Interview & Hiring Process

Our recruitment experience for this role is fully virtual for the time being. You will be based either from our office in Kaunas or working remotely as part of our ‘flex together’ approach.

TransUnion Job Title

Consultant, Business Operations Support

Senior IT Service Transition Analyst

TransUnion LLC

Apply now