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Company Description

SmartRecruiters is a fast-growing recruiting SaaS provider on a mission to connect people to jobs at scale. We are bright, passionate individuals on a mission to change the way companies hire.

As the Hiring Success company, we have 4,000+ customers, including industry leaders like Bosch, LinkedIn, Twitter, Skechers, and Visa. We believe that people are the heart of an organization and that Hiring Success = business success.

SmartRecruiters offers a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. Our inclusive office environment welcomes and respects all.

Job Description

Our customers are looking to transform their talent operations and processes to meet their evolving business priorities. Through the value of the SmartRecruiters’ Talent Acquisition Suite and professional services, we are positioned to deliver on their needs and ensure they acquire the best talent to achieve business success. 

As the Head of Reliability (DevOps), you will lead the DevOps team and will be responsible for driving DevOps culture, advancing automation, improving lean practices, measuring the platform’s key indicators, and sharing the knowledge (CALMS). You will work with business and engineering leaders to implement a system capable of meeting the goals of the business. This role requires both strong technical and leadership skills.

What you’ll do: 

  • Provide technical vision and leadership for the DevOps/Engineering teams

  • Provide people management and development for the DevOps/Engineering teams

  • Refine and drive DevOps culture for the whole organization

  • Collaborate with product engineering and architecture teams to pursue highly available and reliable systems, ensuring optimal and consistent performance and platform uptime.

  • Design and own strong monitoring and alerting systems that predicts, detects, informs about potential issues and their root causes in effective manner

  • Ensure platform cyber-security standards and compliance

  • Contribute and run Disaster Recovery procedures and exercises with related documentation

  • Contribute to the automation roadmap (i.e. improvements to continuous integration and delivery) and scale-out our infrastructure to support the needs of a growing customer base

  • Manage relationships with third-party vendors in order to provide the best possible uptime of our platform

  • Manage and optimize our cloud budget

  • Evangelize other team members, direct reports, and peers to win as one

  • Cooperate with across our global teams, primarily in Berlin and San Francisco, in different cycles of product development


  • 7+ years experience building and running  high volume consumer-facing applications

  • Experience in managing and developing DevOps/Engineering teams

  • Demonstrable experience dealing with high volume data/high load Linux environments

  • Experience in running DevOps culture organisations

  • Experience managing highly responsive data infrastructure (Oracle, MongoDB, PostgreSQL, redis, memcached, Elastic, etc.)

  • Experience managing redundant systems (IP/DNS, Geolocation, Active/Disaster Recovery)

  • Good understanding of network and systems security

  • Good application cyber-security understanding is a plus

  • Good understanding of distributed systems architecture is a plus

  • Good understanding of DevOps culture and best practices

  • Good understanding of the time/place for cloud-based solutions in a HA environment (AWS, GCP)

  • Experience in ISO 27001 and SOC2 compliant organization is a plus

  • Excellent communicator, verbal and written

  • Experience contributing to the professional community as a speaker, author or online contributor is ideal

Additional Information

SmartRecruiters has transformed the hiring process by reducing the stress that comes along with attracting, finding, engaging, and hiring new talent. Leading enterprises like IKEA, Visa, and Square have abandoned their outdated Applicant Tracking Systems (ATS), for our all-in-one platform. What once started as a freemium product, has now turned into the world’s fastest growing enterprise solution.

We are a fast growing, series D funded start-up on a mission to IPO. If you're looking to surround yourself with bright and passionate individuals that drive you to be your best - you've found the right place! Our transparent and entrepreneurial environment allows you to feel supported, grow your career, and have fun along the way. Everyone is encouraged to be the CEO of their job. This empowers individuals to own their role and have the confidence to explore and implement new ideas. SmartRecruiters believes in promotion from within, so high performance leads to upward mobility.

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.