A career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives.
We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job.
If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us.
In this role as Principal Site Reliability Engineer, Cloud Infrastructure you will formulate, develop, implement, and lead a team of Site Reliability Engineers (SREs) focused on the observability, sustainability, scalability, measurability and recoverability of T. Rowe Price’s innovative cloud & on-prem solutions by leveraging automation and best-of-breed tools. The successful candidate will have a strong operations & engineering background, is hands-on when needed, and has expertise in the cloud environments (public, private), infrastructure operations, DevOps practices, CI/CD toolchain and systems, code build and deployment, incident response, and 24x7 monitoring and support.
The candidate will also have extensive experience in building and running an SRE function within a complex, distributed environment. They will have a demonstrated ability to work horizontally and vertically within an organization with diverse partners and sponsor groups.
Role summary and job responsibilities
Possesses extensive knowledge in own area of expertise and extensive in-depth knowledge of the broader portfolio for comprehensive understanding of up/downstream impacts across technology infrastructure
Overall responsibility for the design of technology solutions to prevent or minimize service disruptions
Prevents technology service disruptions through technology solution recommendations and automations
Fosters a culture of deep learning through blameless post-mortems to improve the shared goal of reliability across services
Transform operations teams by facilitating internal change to adopt SRE standard methodologies across the organization and driving strategic growth in this area within Global Technology
Analyzes incidents impacting technology availability for high-level trends across the broad portfolio
Drive initiatives to reduce or prevent technology failures in a complex, distributed technology environment
Pulls together information from disconnected systems into cohesive views of the technology portfolio for identifying trends, redundancies, and risk
Overall responsibility for creation and execution of road maps for applications and technology platforms
Demonstrates outstanding awareness of the complexities of the tech and asset management industries
May lead initiatives of varying degrees of complexity that span multi-functional areas and of varying degrees of complexity
Contributes to definition of target state architecture and design of the technology environment
10+ years of relevant technology experience
5+ years building and supporting solutions in Amazon AWS
5+ years of experience building and running a DevOps and/or SRE function
Experience with implementation and operation of the chaos model at scale
Strategic and program-level implementation experience
Demonstrable experience implementing new technology, tools, and platforms
System administration and scripting experience
Demonstrable experience leveraging automation to proactively prevent or quickly remediate incidents
Fluent in multiple programming languages (e.g., Python, Java, GO, Node.js, .Net Core, etc.).
Proficiency with database development (SQL Server, PostgreSQL, MySQL, etc.)
Proficiency with defining, right-sizing, tracking, and reporting on Service Level Objectives (SLOs), Service Level Indicators (SLIs), system availability, and the progress and outcomes related to reliability
Experience with implementing and managing Error Budgets
Proficiency with understanding and explaining incident situations and their recovery plans to prevent recurrence
Knowledge/experience driving dashboard standardization across the ecosystem for observability, APM and infrastructure monitoring, and application-specific logging
Knowledge/experience with observability tools such as New Relic, Elastic Stack, Prometheus, Grafana, Splunk, and cloud native tools is desirable
Knowledge/experience with cloud management tools such as Ansible, Terraform, Vault, and Vagrant.
Works independently, with guidance in only the most complex situations
Makes sound decisions with limited facts or resources.
Balances strategic and pragmatic concerns when solving problems
Adjusts communication style and materials to suit a given audience
Able to clearly articulate operational principles, practices, and policies
Stays abreast of industry trends and technologies
Accountable for work of self and others; sets standards around which others will operate
Maintains a broad internal professional network and knows when to engage/activate it
Develops or mentor’s diverse talent on the team
Ability to be on-call and/or work during off-hours
Job Family: Infrastructure Operations
Track: Knowledge Management (KM)
T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits. Please view What We Offer to see what's available to you.