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Sr. Director Analyst, Product Management Expert - IT Operations Provider, Gartner Research & Advisory Services - (Work from Home)


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What makes Gartner Research & Advisory a GREAT fit for you? When you join the world’s leading Research & Advisory company, you’ll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you’ll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication— and rewards it with opportunity. If you’re always looking for what’s next in business and technology, Gartner is looking for you.

Interested in learning more, view and register for any of our upcoming recruiting events here!

What makes Gartner Research a GREAT fit for you?

  • You are a team player who values expert insights, bold ideas and intellectual courage.

  • You are always learning and looking to discover what’s next in IT Operations Product Management.

  • You pursue personal excellence through team collaboration and consensus.

As a Gartner analyst, you’ll not only help clients solve complex challenges and deliver on key initiatives, you’ll grow your career and the scope of your impact across industries. We work hard, and we reward success with exceptional opportunity.

About this role

Gartner Senior Director Analyst, IT Operations (Technology and Service Providers) will create must have insights for our clients through published research, conversations (client inquiry), stage presentations, teleconferences, and client meetings. It is important that you have a vision for how IT Operations will evolve, and what product managers of IT Operation solutions providers must do to succeed.  We look for management experience in creating and bringing to market IT Operations solutions including product planning, product development, product introduction and managing the product lifecycle. In addition, the ideal candidate will possess strong overall IT Operations market experience as well as deeper knowledge in markets such as Application Performance Monitoring, IT Monitoring and Delivery Automation.

What You’ll Do

As a Gartner analyst you will meet with clients every day: on the phone, in a video-conference, from the stage at a Gartner event or face-to-face during a sales support visit. In every client interaction analyst will help Technology and Service Providers to succeed in the IT Operations market. You will: 

  • Conduct research and analysis targeting Product Managers in specific areas of IT Operations 

  • Provide guidance to Product Managers that are planning, creating, and managing IT Operations solution in both corporate and cloud environments.

  • Work collaboratively as part of a globally distributed team of analysts.

  • Deliver high quality actionable advice through a variety of media.

  • Write clear, actionable, advisory research documents.

  • Predict how IT Operation markets are developing in order to help Product Managers in their product decisions

  • Remain ahead of the curve on developments and issues within your coverage areas as well as adjacent areas.

  • Respond to client questions, create materials for clients and deliver in person, via teleconference, video conference or webinar and event presentations

What You’ll Need

You need to know your markets, technologies, trends, product management practices, etc. and be able to see the forest and the trees.

  • Bachelor's degree, MBA preferred

  • 12+ years of experience working in the IT Operations Provider market

  • Extensive experiences as a Product Manager, preferably having held a leadership role

  • Experience working on products within multiple segments of IT Operations is a plus (i.e. Application Performance Monitoring, IT Monitoring, Delivery Automation, etc).

  • Proven knowledge of Product Management best practices

  • Strong C-relevance and executive presence.

  • A desire and ability to write effectively and succinctly.

  • Enjoy challenging and being challenged. Voicing your opinion

  • Strong ability to explain complex ideas effectively.

  • Proficient in distilling data or information to identify key findings

  • Ability to effectively navigate a highly matrixed environment

  • Intellectual agility


Job Requisition ID:54281

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Sr. Director Analyst, Product Management Expert - IT Operations Provider, Gartner Research & Advisory Services - (Work from Home)


Apply now